Responding to enquiries
We use your contact details to reply to service requests and to plan potential engagements.
Privacy policy
How optic-verse handles personal information.
This policy explains what data we collect, why we collect it, and how we protect it when you interact with optic-verse.
Information we collect
We collect information you provide through email, including name, role, organisation, and details about your enquiry. We also collect basic technical data such as browser type and device information when you visit the website.
How we use your data
Improving services
We review anonymised feedback and site analytics to improve the clarity of our guidance.
Legal obligations
We maintain records required for contractual or regulatory purposes.
Data storage and retention
Client communications are stored securely and retained only as long as needed to deliver services or meet legal requirements. We review records annually to ensure they remain relevant.
Your rights
You can request access, correction, or deletion of your personal data. Requests are handled within 30 days.
Contact for privacy matters
Email [email protected] with the subject line “Privacy request”.